I’m a copywriter (so what?)

Sometimes it’s hard to find the words to explain the benefits of your product or service to your potential customers.

Here’s a fun way to drill down into the detail and uncover new selling points.

If you’re struggling to explain your services in words on your website, blog posts or social media updates, here’s a simple test that you can try to challenge yourself and find inspiration for new ideas.

It’s called the ‘so what test’.

I’m not sure where it originates from (if you do know, please should and I’ll include a reference) but it’s a really useful tool for drilling down into the detail of what you actually do and how you can communicate it to your customers in the written word.

Before I explain how to do the ‘so what test’, something to bear in mind is that when you’re writing content you should be thinking about the benefits of your product/service as well as the features.

There’s a theory that your writing should be all about the benefits – meaning, what’s in it for the customer. (I’m not 100% convinced about this, but I’ll tackle that another time.)

So, if you run a decorating service you don’t just use the best paint (feature), you save the customer from committing crimes to DIY, you free up their weekend, you take away the stress and mess of painting, you save their marriage from the effects of yet another DIY disaster. These are benefits.

With me so far?

The so what test can help you really think about your business, what you offer, what’s in it for the customer and why they should choose you.

If you have a trusted friend or colleague, you might want to rope them in to help you with the test. You could even record it if you fancy a laugh.

I’m going to demonstrate the test here using my role as a copywriter and an imaginary friend:

Me: “I’m a copywriter”

Imaginary friend: “So what?”

Me: “I write copy for websites and content for business blogs.”

Imaginary friend: “So what?”

Me: “So that when customers visit the client’s website they read clear, persuasive copy that explains the purpose of the business.”

Imaginary friend: “So what?”

Me: “So they can understand how that service/product will benefit them.”

Imaginary friend: “So what?”

Me: “So they can read blogs about the business and find helpful tips that might help them.”

Imaginary friend: “So what?”

Me: “So they can get to know the business and start to trust them.”

Imaginary friend: “So what?”

Me: “So they visit that website again or recommend to their friends.”

Imaginary friend: “So what?”

“Me: “So when they’re ready to buy a product or invest in a service, they’re more like to choose that business”.

So that’s a pretty short example. The longer you go on, the more you will uncover about what you do.

My imaginary conversation could have gone off at several tangents. I could have talked about the benefits of high quality content for SEO, using appropriate keywords, optimising paragraphs and images to accurate spelling and eye-pleasing layout.

Instead, I focused on the importance of clear, persuasive copy and helpful content that builds trust with the prospective client.

Your turn now.

Just keep going and really drilling down into the detail of what you do and then think about how you can use that information to write great content for your website and marketing materials.

I’d love to hear how you get on. Did you uncover any selling points that you hadn’t previously thought about or used?

Alison

Enjoy this post? Feel free to share on social media and with anyone you know who would find it useful.

About me: I’m a Freelance Copywriter based in Milton Keynes. If you’re struggling to find the time, or inclination, to write engaging blog posts for your website, I’d love to help. 

There’s a simple form on my contacts page or you can call me on 07809 599055 (if it goes to voicemail leave a message and I’ll get back asap).

Author: MK WORD STUDIO COPYWRITING SERVICES

I'm a Freelance Copywriter, specialising in website copywriting and business blogs.

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