By: Alison R Bowyer Freelance Copywriter email@example.com
If you’re new to using a Freelance Copywriter, this will be helpful for you to understand how it works, and what will happen if you choose to work with me.
I have a ‘no drama’ approach to life and business. Non-payers, drama queens and stirrers need not apply.
What I am looking for in a client is a reliable, collaborative type who is open to ideas and plays fair.
Still here? That’s great. I think we’ll work well together.
I’m 100% committed to providing a straightforward service. As well as writing high quality content, I try to keep the processes clear and simple, so you have a great customer experience.
Step 1 Enquiry
You can contact me by phone, email or by completing the enquiry form. It’s helpful for me if you can tell me about your business, what your project will involve and an approximate word count (though I don’t charge by the word, or hour – more about this later).
Don’t be surprised if I come back and ask you lots of questions. Think of this as a good thing. It shows you that I’m genuinely interested in your business and want to do a professional job for you. I may even send you a Brief Questionnaire. Again, don’t worry. It’s just a set of questions on a form.
Step 2 Quote
I will send you a quote, stating how much the project will cost. This will be based on a number of things, including type of content, approximate word count, how much research I will need to do and a rough estimation of time.
I don’t get too hung up on time or word count. And I’m on the fence when it comes to the debate about short copy vs long copy.
As far as I’m concerned, the right length for your project is as many words as it takes to communicate your message clearly (although this will vary depending on the type of project).
Most of my quotes are on a per project basis. This way you know exactly how much you are paying from the outset, and that won’t change unless you change the goalposts significantly.
I’m not the cheapest, but I’m by no means the most expensive. Between you and me, per project usually works out pretty good for the client. So don’t be put off if you’re a start-up or small business.
Your per project quote will include research, writing first draft, two sets of revisions and a final proofread. I’m very open to feedback (as long as it’s sensible) and work with you every step of the way to get things right.
Step 3 Confirmation of project
If you want me to go ahead with your project, we will need to negotiate deadlines and I will also need you to email me confirmation of the project, agreed timescales and price. It’s all quite straightforward. My terms and conditions are published on my website and by agreeing to work with me, you agree to my terms and conditions.
If you’re a new client, I will ask for a 50% deposit before work commences. This can be paid by bank transfer and details will be sent to you on the invoice. Once I’ve worked on one or two projects with you and know that you’re trustworthy, I will invoice the full amount on completion of project.
Step 4 Writing and feedback
So once we’ve got past the awkward money stage, it’s time for me to work on your project, and this is broken down into 5 stages:
- Structure/outline of first draft (this gives you a chance to see how I’m planning to structure your copy)
- First draft
- Revisions (normally 2 rounds)
- Final proofread
I’m very open to feedback and constructive criticism; it’s your business and I want you to be happy with your copy. As far as I’m concerned, we’re working together to achieve a common goal and that requires open communication between us.
Once we get to the final version and you’ve approved the content, I will give it a final proofread and send it to you in a Word document.
Step 5 Invoice
Once the release letter has been signed, I will send you an invoice for the remaining 50% of the project fee (or full amount once we have an established business relationship).
Payment is by bank transfer and my terms are 14 days from invoice.
It’s very rare for clients to disappear or go quiet at payment stage, but it does occasionally happen. I’m a business owner as well as a writer, so no time for navel-gazing here. If you don’t pay up I will chase for payment!
If you’re happy with your experience of working with me, it would be great if you could send me a testimonial to show other clients.
However, many clients do ask me to sign a Non Disclosure Agreement. If you want me to stay in the background, that’s absolutely fine; confidentiality and discretion are guaranteed.